Advanced Search

Journal Navigation

Journal Home

Subscriptions

Archive

Contact Us

Table of Contents

Sign In to gain access to subscriptions and/or personal tools.
Marketing Theory
This Article
Right arrow Abstract Freely available
Right arrow Free Full Text (Free PDF) Free
Right arrow Alert me when this article is cited
Right arrow Alert me if a correction is posted
Services
Right arrow Email this article to a friend
Right arrow Similar articles in this journal
Right arrow Alert me to new issues of the journal
Right arrow Add to Saved Citations
Right arrow Download to citation manager
Right arrowRequest Permissions
Right arrow Request Reprints
Right arrow Add to My Marked Citations
Citing Articles
Right arrow Citing Articles via Google Scholar
Right arrow Citing Articles via Scopus
Google Scholar
Right arrow Articles by Salzer-Mörling, M.
Right arrow Articles by Strannegård, L.
Right arrow Search for Related Content
Social Bookmarking
 Add to CiteULike   Add to Complore   Add to Connotea   Add to Del.icio.us   Add to Digg   Add to Reddit   Add to Technorati   Add to Twitter  
What's this?

Ain't misbehavin' — consumption in a moralized brandscape

Miriam Salzer-Mörling

Stockholm University, Sweden, ms{at}fek.su.se

Lars Strannegård

Stockholm School of Economics, Sweden, lars.strannegard{at}hhs.se

How can one explain the phenomenon that a consumer is able to protest against worker exploitation in the third world outside a Nike outlet and a day later walk in and buy a pair of shoes from the same outlet? In this article we try to conceptualize how consumers handle the expressive and functional aspects of brands in a moralized brandscape. By introducing the idea of `de-coupling', we suggest that both the production and the consumption of brands rest on a logic where the functional and expressive values are separated from one and another. This implies that consumption is not merely an expressive activity operating on the sign level, but rather that consumption must be understood as an intricate play where the relationship between brand image and buying behaviour needs to be further explored.

Key Words: •brands •buying behaviour •de-coupling •expressive values •moral discourse

References

  • Aaker, D.A. (1996) Building Strong Brands. New York: The Free Press.
  • Alvesson, M. (1990) ` Organization: From Substance to Image? ' Organization Studies 11(3): 373—94.[Abstract/Free Full Text]
  • Appadurai, A. (1996) Modernity at Large. Cambridge, MA: University of Minnesota Press.
  • Arndt, J. (1976) `Reflections on Research in Consumer Behavior', in B.B. Anderson (ed.) Advances in Consumer Research 3, pp. 213—21. Ann Arbor, MA: Association for Consumer Research.
  • Baker, M. and Sterenberg, G. (2002) ` International Branding: How to Resolve the Global-Local Dilemma ', Market Leader. The Journal of The Marketing Society 19(2): 1—9.
  • Baker, M., Sterenberg, G. and Taylor, E. (2003) `Managing Global Brands to Meet Customer Expectations ', paper presented at ESOMAR 56th Congress Management, Accountability and Research. The Quest for the Objective Truth. Prague , September.
  • Baudrillard, J. (1981) For a Critique of the Political Economy of the Sign. St. Louis: Telos Press.
  • Baudrillard, J. (1983) Simulations. New York: Semiotext(e).
  • Baudrillard, J. (1988) `Simulacra and Simulations', in M. Poster (ed.) Jean Baudrillard, Selected Writings, pp. 166—84. Stanford: Stanford University Press.
  • Bennett, P.D. and Kassarjian, H.H. (1972) Foundations of Marketing Series: Consumer Behavior. Englewood Cliffs, NJ: Prentice Hall, Inc.
  • Bettman, J.R. (1979) An Information Processing Theory of Consumer Choice. New York: Addison-Wesley Publishing Company.
  • Blumenthal, D. (2004) ` For the End of Brand Balderdash — and the Beginning of a Real', Journal of Brand Management 11(3): 177—81.
  • Borgerson, J., Magnusson, M.E. and Magnusson, F. (2005) `Branding Ethics: Negotiating Benetton's Identity and Image', in J. Schroeder and M. Salzer-Mörling (eds) Brand Culture, pp. 171—85. London: Routledge.
  • Brunsson, N. (1989) The Organization of Hypocrisy. Talk, Decision and Actions in Organizations. Chichester: Wiley.
  • Chaudhuri, A. and Holbrook, M.B. (2001) ` The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty ', Journal of Marketing 65(2): 81—93.[CrossRef]
  • Christensen, L.T. and Cheney, G. (2000) `Self-Absorption and Self-Seduction in the Corporate Identity Game', in M. Schultz, M.J. Hatch and M.H. Larsen (eds) The Expressive Organization, pp. 246—70. Oxford: Oxford University Press.
  • Ellen, P., Webb, D. and Mohr, L. (2006) ` Building Corporate Associations: Consumer Attributions for Corporate Socially Responsible Programs ', Journal of the Academy of Marketing Science 34(2): 147—57.[Abstract/Free Full Text]
  • Engel J.F., Blackwell, R.D. and Miniard, P.W. (1990) Consumer Behavior. Fort Worth: The Dryden Press.
  • Fan, Y. (2005) ` Ethical Branding and Corporate Reputation', Corporate Communication 10(4): 341—50.
  • Featherstone, M. (1991) Consumer Culture and Postmodernism. London: Sage.
  • Featherstone, M. (1994) Kultur, kropp och konsumtion [Culture, Body and Consumption]. Stockholm: Brutus Östlings Bokförlag Symposion.
  • Firat, A.F. and Venkatesh, A. (1995) ` Liberatory Postmodernism and the Reenchantment of Consumption ', Journal of Consumer Research 22(4): 239—67.[CrossRef]
  • Folkes, V. and Kamins, M. (1999) ` Effects of Information About Firms' Ethical and Unethical Actions on Consumers' Attitudes ', Journal of Consumer Psychology 8(3): 243—59.[CrossRef]
  • Fombrun, C. and van Riel, C. (2004) Fame and Fortune — How Successful Companies Build Winning Reputations. Upper Saddle River, NJ: Financial Times Prentice Hall.
  • Fournier, S. (1998) ` Consumers and their Brands: Developing Relationship Theory in Consumer Research ', Journal of Consumer Research 24(4): 343—73.[CrossRef]
  • Goldman, R. and Papson, S. (1996) Sign Wars: The Cluttered Landscape of Advertising. New York: The Guilford Press.
  • Holbrook, M.B. (1987) ` What is Consumer Research? ', Journal of Consumer Research 14(June): 128—32.[CrossRef]
  • Holbrook, M.B. (1995) Consumer Research. Introspective Essays on the Study of Consumption. Thousand Oaks, CA: Sage Publications.
  • Holmberg, C. (1996) Stores and Consumers. Two Perspectives on Food Purchasing. Stockholm : EFI, Stockholm School of Economics .
  • Holmberg, U. (2004) Nöjd och trogen kund? Konsumenters lojalitet mot dagligvarubutike [Customer satisfaction and loyalty? Consumers' loyalty towards stores]. Göteborg: BAS.
  • Holt, D. (2004) How Brands Become Icons: The Principles of Cultural Branding. Cambridge, MA: Harvard Business School Press.
  • Howard, J.A. (1989) Consumer Behavior in Marketing Strategy. Englewood Cliffs, NJ: Prentice Hall.
  • Jansson, A. (2001) Image Culture. Media, Consumption and Everyday Life in Reflexive Modernity. Göteborg: Göteborg University JMG.
  • Jensen, R. (1999) The Dream Society. New York: McGraw Hill.
  • Kapferer, J.-N. (1992) Strategic Brand Management. London: Kogan Page.
  • Keller, K.L. (1993) ` Conceptualizing, Measuring, and Managing Customer-Based Brand Equity ', Journal of Marketing 57(1): 1—22.
  • Kjeldgaard, D. and Askegaard, S. (2006) ` The Glocalization of Youth Culture: The Global Youth Segment as Structures of Common Difference ', Journal of Consumer Research 33(2): 231—47.[CrossRef]
  • Klein, N. (1999) No Logo: Taking Aim at the Brand Bullies. New York: Picador.
  • Lash, S. and Urry, J. (1994) Economies of Sign and Space. London: Sage.
  • Linderstam, T. (1989) Konsumenters informations — och inköpsstrategier [Consumer's Information and Buying Strategies]. Göteborg: BAS Publishers.
  • McMurtry, J. (1998) Unequal Freedoms: The Global Market as an Ethical System. Toronto: Garamond Press.
  • Meyer J. and Rowan, B. (1977) ` Institutionalized Organizations: Formal Structure as Myth and Ceremony ', American Journal of Sociology 83(2): 340—63.[CrossRef]
  • MTV (2002) Sammanfattning av MTV's undersökning Logo On [Summary of MTV's survey Logo On]. Stockholm: MTV Europe.
  • Mohr, L., Webb, D. and Harris, K. (2001) ` Do Consumers Expect Companies to be Socially Responsible? The Impact of Corporate Social Responsibility on Buying Behavior ', Journal of Consumer Affairs 35(1): 45—72.
  • Pavitt, J. (2000) Brand New. London: Victoria and Albert Museum Publications and Princeton University Press.
  • Pruzan, P. (1998) ` From Control to Values-Based Management and Accountability ', Journal of Business Ethics 17: 1379—94.[CrossRef]
  • RIO (2002) The 2002 Research International Observer (RIO) Study on Global Brands. Rotterdam: RIO Netherlands.
  • Ritzer, G. (1993) The McDonaldization of Society. Newbury Park, CA: Pine Forge Press.
  • Robertson, T. and Kassarjian, H. (1991). Handbook of Consumer Behavior. Englewood Cliffs, NJ: Prentice-Hall.
  • Salzer-Mörling, M. (2002) `Expressivt ledarskap', in R. Lind (ed.) Ledning av företag och förvaltningar [`Expressive Leadership', in Management in Private and Public Organizations]. Stockholm: SNS.
  • Salzer-Mörling, M. and Strannegård, L. (2004) ` Silence of the Brands ', European Journal of Marketing 38(1/2): 224—38.[CrossRef]
  • Schroeder, J. and Salzer-Mörling, M. (2005) `The Cultural Codes of Branding' in J. Schroeder and M. Salzer-Mörling (eds) Brand Culture, pp. 3—16. London: Routledge.
  • Schmitt, B. (1999) Experiential Marketing. New York: The Free Press.
  • Sen, S., Bhattacharya, C. and Korschun, D. (2006) ` The Role of Corporate Social Responsibility in Strengthening Multiple Stakeholder Relationships: A Field Experiment ', Journal of the Academy of Marketing Science 34(2): 158—66.[Abstract/Free Full Text]
  • Sherry, J.F. (1998) `The Soul of the Company Store: Nike Town Chicago and the Emplaced Brandscape', in J.F. Sherry (ed.) ServiceScapes: The Concept of Place in Contemporary Markets, pp. 305—36. Chicago: NTC Business Books.
  • Söderlund, M. (2000) `Den hyperlojala kundenn' [`The Hyper-loyal Customer'], in M. Söderlund (ed.) I huvudet på kunden [Being the customer], pp. 46—69. Malmö: Liber.
  • Thompson, C.J. and Arsel, Z. (2004) ` The Starbucks Brandscape and Consumers' (Anticorporate) Experiences of Glocalization ', Journal of Consumer Research 31(December): 631—42.[CrossRef]
  • Wicker, A.W. (1969) ` Attitudes versus Actions: The Relationship of Verbal and Overt Behavioural Responses to Attitude Objects ', Journal of Social Issues 15(4): 41—78.
  • Windell, K. (2006) Corporate Social Responsibility under Construction. Ideas, Translations, and Institutional Change. Uppsala University .

Marketing Theory, Vol. 7, No. 4, 407-425 (2007)
DOI: 10.1177/1470593107083164


Add to CiteULike CiteULike   Add to Complore Complore   Add to Connotea Connotea   Add to Del.icio.us Del.icio.us   Add to Digg Digg   Add to Reddit Reddit   Add to Technorati Technorati   Add to Twitter Twitter    What's this?



This Article
Right arrow Abstract Freely available
Right arrow Free Full Text (Free PDF) Free
Right arrow Alert me when this article is cited
Right arrow Alert me if a correction is posted
Services
Right arrow Email this article to a friend
Right arrow Similar articles in this journal
Right arrow Alert me to new issues of the journal
Right arrow Add to Saved Citations
Right arrow Download to citation manager
Right arrowRequest Permissions
Right arrow Request Reprints
Right arrow Add to My Marked Citations
Citing Articles
Right arrow Citing Articles via Google Scholar
Right arrow Citing Articles via Scopus
Google Scholar
Right arrow Articles by Salzer-Mörling, M.
Right arrow Articles by Strannegård, L.
Right arrow Search for Related Content
Social Bookmarking
 Add to CiteULike   Add to Complore   Add to Connotea   Add to Del.icio.us   Add to Digg   Add to Reddit   Add to Technorati   Add to Twitter  
What's this?