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Marketing Theory, Vol. 7, No. 3, 271-290 (2007)
DOI: 10.1177/1470593107080346

Producing marketing: towards a social-phenomenology of marketing work

Peter Svensson

Lund University, Sweden, peter.svensson{at}fek.lu.se

This article seeks to problematize and de-reify the phenomenon of marketing work by means of subjecting it to a social-phenomenological gaze. Drawing upon a discourse-analytical understanding of the productive nature of language, the interaction at a meeting between an advertising agency and a client is interpreted and discussed. This micro-event is moreover interpreted in relation to the particular socio-cultural milieu, here referred to as `the narrative archipelago', wherein marketing practitioners have to navigate. It is argued that a social conception of the phenomenon of `marketing work' is not only a prerequisite for carrying out marketing tasks; it is also one of the outcomes of marketing practice. In other words, marketing work is contingent upon as well as generative of the social and discursive accomplishment of a notion of `marketing work'.

Key Words: advertising work • discourse analysis • marketing production • marketing work • social-phenomenology


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